Annual Report 2009/10
Financial highlights
Total revenue1 (£m)
Underlying profit2 before tax (£m)
Underlying diluted EPS3 (p)
- Total revenue from continuing businesses.
- Underlying proft for the continuing business excluding exceptional items and the impact of the volatile pension finance cost/credit as accounted for under IAS 19.
- Based on total operations.
Our people
Our people are at the heart of our business. It is important that we provide them with the development opportunities to reach their full potential.
Our customers
Understanding our customers better than anyone else will give us real competitive edge.
Chief Executive's review
Whitbread outperformed its markets and increased profits in 2009/10, despite the challenging economic backdrop.
Download
Download the full Annual Report and Accounts 2009/10.
Finance Director's review
The policy of the Board is to manage its financial position and capital structure in a manner which is consistent with Whitbread maintaining its investment grade status.
Key performance indicators
| Investor measures | |
|---|---|
| Central costs |  |
| Cash | |
| Profit | |
| Premier Inn market performance | |
| Customer measures | |
| Like-for-like sales growth | |
| Brand standards | |
| Customer recommend | |
| People measures | |
| Health and safety | |
| Team turnover | |
| Team engagement | |
| Good together | |
| Electricity/carbon reduction | |